Refund policy
We have a 14-day return policy, which means you have 14 days after receiving your order to request a return.
To be eligible for a return, items must be unworn, unused, and in their original condition with all tags and hygiene liners attached. Items that show signs of wear, washing, alteration, or damage will not be accepted.
For hygiene reasons, swimwear must be tried on over underwear and returned with the hygiene liner intact.
To start a return, please contact info@christinadfong.com. If your return is accepted, we will provide instructions on how and where to send your return. Items sent back without first requesting a return will not be accepted.
Return Shipping
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. Original shipping charges are non-refundable.
Damages & Issues
Please inspect your order upon arrival and contact us as soon as possible if your item is defective, damaged, or incorrect so we can make it right.
Final Sale Items
Sale items and gift cards are final sale and cannot be returned.
Exchanges
We do not currently offer direct exchanges. The fastest way to receive a different size or style is to return your original item and place a new order.
Refunds
Once we receive and inspect your return, we will notify you whether your refund has been approved. If approved, your refund will be issued to your original payment method within 10 business days. Your bank or credit card provider may require additional time to process the refund.